Training Needs Assessment

The Need

• Achieving organizational goals have not been more difficult than these days. But, optimum utilization of Human Resources through special needed training courses can be a good help for employees to achieve the organizational goals faster and more efficient as well as their individual goals.
• Development of Human Resources through training provides an opportunity and broad structure for the development of human resources’ technical and behavioral skills in an organization. It also helps the employees in attaining personal growth, which is a high level of basic human need.

The Cambridge Consulting Process

1. Deliver group and individual trainings covering a range of technical and operational soft skills, management skills and sales training in a specified field.
2. Tailoring the training programs to use ‘real’ exercises and case studies, relevant to the organization business. This immediately creates an environment that ensures the transfer of skills from training room to workplace.
3. Following each training event our trainer asks each trainee to create an action plan and commit to specific behavioral changes, within a given time period upon their return to work. We follow this with a three months evaluation to investigate how exactly the training has helped them to improve within their role. This can be done in conjunction with the company’s internal HR dept. or line managers if desired.

The Need

Induction and orientation training programs for new employees are essential these days for all companies in order to ensure that the new employee can adopt the new working environment fast with ease and comfort.

The Induction and orientation training programs benefits are explained below:

A) Benefits to the company:

• It creates a positive perception of the organization and an understanding of the corporate culture, values, vision, mission and goals.
• It can set a precedent for ongoing training, by showing the employee that the organization is serious about developing his skills to perform his job competently.
• It can also helps in motivating the existing employees who are included in the process.
• A good induction program can also help in cutting down recruitment costs as new staff is more likely to give longer term commitment to the organization.
• Can benefit from the insights, objectivity and fresh ideas of a new employee. A new employee can also give insights onto how the company is perceived externally.

B) Benefits to employees:

• Feel welcomed and comfortable (building relationships)
• It confirms the employee’s decision to join the organization.
• It helps to build self-esteem, morale and motivation.
• It establishes good communication and relationship between the employee and his supervisor from the first day.
• Makes the employee familiar with the corporate environment, rules, systems and regulations.

The Cambridge Consulting Process

1. The Induction Program is the process by which a new employee learns about, and becomes part of the company. The program applies to all newly appointed employees with no exceptions. It provides the necessary information, resources and motivation to assist a new employee to adjust to the work environment as quickly as possible. It also shows that the company is committed to the new staff member.
2. Beyond the training in skills and tasks required for their specific jobs, recently-hired employees need an induction to the policies, customs and expectations of the company as well as general regulations regarding Saudi Law. People are most open to learning in the first few days on the job, even the first few hours of the first day. This is the best opportunity to pass on a positive vision of the company’s culture and positioning it as “Best People, Best Place”.
3. The role of a new employee’s supervisor in the induction process and development of the employee is very important. Induction Program if implemented effectively has the potential to reduce turnover, absenteeism and boost morale.

The Need

• The main aim of any form of sales training course is to increase sales. This can be achieved by encouraging salespeople to use skills and sales techniques that have been proven time after time.
• A secondary important aim is to increase the salesmen motivation to help them sell more professionally. As they sell more, their commission raises more.
• Sales Training Academy is looking for qualifying salesmen through most updated technical and soft skills training to gain immediate ROI and long-term sustainable change. In short term, this Academy builds processional salesmen.

The Cambridge Consulting Process

• Conduct training needs assessment on two levels : job and individuals for all sales force staff.
• Determine needs that can be met by training interventions.
• Identify training topics.
• Design process & procedures guide for Sales Academy.
• Determine roles and responsibilities for Sales Academy.
• Develop rewards & incentive system.
• Set goals, objectives, vision, mission, values and slogan.
• Identify and develop field Trainers.
• Design and develop all Sales Academy trainings packs.
• Design evaluations, tests & quizzes forms to measure:
  • Trainees reaction.
  • Trainees knowledge & learning.
  • Trainees performance & behavior progress.
• Develop the Sales Academy Training Calendar (per branch, per course).

The Need

The significance and value of training has long been recognized. Given today’s business climate and the exponential growth in technology with its effect on the economy and society at large, the need for training is more pronounced than ever. Training, in the most simplistic definition, is an activity that changes people’s behavior. Training is essential increase productivity and also to motivate and inspire workers by letting them know how important their jobs are and giving them all the information they need to perform those jobs.

The Cambridge Consulting Process

Cambridge Consulting provides the below list of training services:

• Training Needs Assessment.
• Design & Deliver Customized Training Courses.
• Induction & Orientation Training Programs.
• Design & Deliver Sales Training Academy.